No part of the stem should be outside your vagina

The end of the stem should sit just inside your vagina. Vaginal length varies from woman to woman, so the stem is designed to be trimmed as required. Remember the Menstrual Cup is designed to be worm as low as it will comfortably sit.

Some women need to remove the stem completely. It is best to practice removing your Menstrual Cup without using the stem before you do this (see section entitled ‘How to remove your Menstrual Cup’).

If you find that the Menstrual Cup is uncomfortable when sitting or walking, or pinches the vaginal opening, then you probably need to remove a little more of the stem.

It is important to take the time to get this right as the stem can make your vaginal entrance sore if is too long.

With the proper care, cleaning and storage your Menstrual Cup will last for years

It is very important to keep your Menstrual Cup clean. You can cover fully with water and boil it in an allocated pan for 5-7 minutes. Do not boil dry.

The tiny holes below the rim of your Menstrual Cup help to release the seal. Make sure you keep these clear.

If you are in a public toilet take a small bottle of water in with you to rinse your Menstrual Cup, or simply empty and reinsert. Ensure you wash your Menstrual Cup more thoroughly at the next convenient time. When travelling overseas always use drinking water to clean your Menstrual Cup.

Over time, your Menstrual Cup may become discoloured but this will not reduce its effectiveness.

If you notice any tears, splits or any other changes in the appearance or texture of your Menstrual Cup we recommend that your replace it. 

NEVER use the following as they may damage your Menstrual Cup or cause vaginal irritation.

- Petrol based substances such as

- Vaseline Essential oils such as tea tree

- Harsh cleaners

- Strong or scented soaps

- Dishwasher

Dry your Menstrual Cup thoroughly and store in the cotton bag provided. Do not store in a plastic bag or sealed container.

The most common reason for leakage is not wearing the Menstrual Cup low enough in the vagina (see section entitled ‘how to insert your Menstrual Cup’)

Check that you have trimmed the stem to the correct length for you (see section entitled ‘how to trim the stem of your Menstrual Cup’).

Ensure that a seal has formed between the Menstrual Cup and your vaginal wall by:

Running your finger around the side of the Menstrual Cup to ensure it is fully open

OR

Pinching the base of the cup (not the stem) and rotating the Menstrual Cup

OR

Clenching your Menstrual Cup with your vaginal muscles

Check the tiny holes under the rim of the Menstrual Cup are clear as these help to make the sea, which prevents leakage.

If you have the size S Menstrual Cup and it continually moves around or leaks, then you may need the size L. If you find that the size L leaks, pelvic floor exercises can be very effective at strengthening the muscles that hold the Menstrual Cup in place.

You may find that you need to use a washable pad in conjunction with your Menstrual Cup on your heaviest day. This is still a healthier choice and is better for the environment and your budget!

If you are having problems removing your Menstrual Cup, try not to panic-whilst the Menstrual Cup is inside your vagina it is held in place by your vaginal muscles and being tense will only make it more difficult to remove.

The opening at the top of the vagina into your womb is very small so there is no possibility of the Menstrual Cup getting ‘lost’ inside the body.

Relaxing is key to removing the Menstrual Cup so take the time to relax and re-read the instructions in the section on ‘how to remove your Menstrual Cup’. It is much easier to remove or insert the Menstrual Cup if you are squatting.

If you cannot reach the Menstrual Cup you will need to use your vaginal muscles to ease the Menstrual Cup down. This is done through a sequence of slow, gentle downward pushes (rather than one long hard push). As each small push is released it may feel as though the Menstrual Cup is rising again but keep gently pushing down and after 5-8 gentle pushes the Menstrual Cup will move lower.

1. The Menstrual Cup will not protect you from pregnancy.

2. The Menstrual Cup will not protect against Sexually Transmitted Diseases (STDs.)

3. Remove your Menstrual Cup and contact your doctor if you experience symptoms such as general pain, burning, irritation, inflammation in the genital area or discomfort during urination.

4. There is not need to remove the Menstrual Cup for urination or bowel movements, but it must be removed before intercourse.

5. We do not recommend sharing your Menstrual Cup with another woman.

6. If you have, or suspect you have, a gynaecological condition consult your doctor before you use the Menstrual Cup.

7. In some instances an IUD/IUS may be dislodged when used in conjunction with a Menstrual Cup. If you choose to use the Menstrual Cup with an IUD/IUS and think your IUD/IUS is causing pain or suspect it has moved, use another form of contraception such as a condom and have your IUD/IUS checked by a medical professional.

TSS is considered a serious and sometimes fatal disease caused by toxin producing strains of the staphylococcus aureus bacterium and has been linked to the high absorbency and prolonged use of tampons, Symptoms of TSS often mimic flu and can include sudden high fever, vomiting, diarrhoea, dizziness, fainting, or a rash rather like sunburn during your period or some days after. If you experience these symptoms while using the Menstrual Cup remove it and contact your doctor. Do not use a Menstrual Cup if you have ever had TSS.